“There needs to be change” says the Housing Ombudsman after a damning report into the state of the UK’s Social Housing

The Housing Ombudsman for England has called for a culture change in social housing, accusing landlords of blaming tenants and not taking responsibility for disrepairs following an ITV News investigation. Richard Blakeway told ITV News he was “shocked” by the news reports, saying councils and housing associations lack empathy and respect for residents. In a…

Kings Norton family in doomed flat ‘so cold and damp’ they live in coats and dressing gowns

Emma Reynolds and her two children are struggling with the ‘horrible’ living conditions in a property that is earmarked for demolition. A young mum and her two children are having to ‘live in their coats and dressing gowns inside a freezing cold and damp’ Birmingham flat. Emma Reynolds, three-year-old son Lewis and daughter Leah, 8,…

ICE BLOCK Our flat is so cold I’ve had to stick bubble wrap around the windows…. no one gives a s*** about us because we’re poor

RESIDENTS of a “nightmare” block of flats have stuck bubble wrap around the windows to try and keep the cold out – and say “no one gives a s***” because they’re poor. Locals living in Pendleton flats in Salford were left “dreading” Christmas after Grenfell-style cladding was removed in September 2020 and never replaced. Read…

Freezing residents caught up in cladding crisis in Salford feel ‘invisible’ after rent hike

Residents living in “freezing” flats after flammable cladding was removed from their blocks say they feel “invisible” after they received confirmation that their rent is being increased. The nine apartment blocks in Pendleton, Salford, have been plagued with problems for years. All towers – Beech Court, Holm Court, Hornbeam Court, Malus Court, Plane Court, Salix Court, Spruce…